Contact America E Bikes
Contact our Round Rock, Texas team for help choosing an e-bike, confirming a part, checking an order, or starting a support request. Providing complete details helps us answer more accurately.
Get in Touch
Call, text, email or drop by, whichever suits you. We aim to reply to every message within 24 hours.
- Call +1 512-577-5035
- Text us, quick questions welcome
- contact@americaebikes.com
- 1607 Water Spaniel Way, Round Rock, TX 78664
- Visits by appointment, call or text ahead
America E Bikes Limited Company, a Texas-registered LLC, 100% locally owned.
Send Us a Message
Tell us what you need and we’ll route it to the right person.
We respect your privacy, your details are used only to respond to your enquiry.
Tell Us What You Need
A little detail goes a long way, here’s what helps us help you faster.
Product Selection Enquiries
To help us recommend the most suitable e-bike, please include:
- Approximate height
- Typical riding distance
- Expected terrain
- Preferred frame style
- Storage requirements
- Preferred budget
Existing Order Enquiries
To help us locate your order more quickly, please include:
- Your order number
- The email address used during checkout
Technical or Warranty Support
For the fastest resolution, include as much of this as you can:
- Product name
- Model
- Serial number
- Date of purchase
- Description of the issue
- Photographs or a short video
- Troubleshooting already attempted
Based in Round Rock, Texas
Just north of Austin, serving riders across the United States.
America E Bikes Limited Company
1607 Water Spaniel Way
Round Rock, TX 78664
Contact us before visiting, collecting, requesting a demonstration, or arranging service. Published business address information does not automatically mean walk-in retail hours are available.
Frequently Asked Questions
What are your opening hours?
We are online store but offer pickup option which can arranged with prior communication.
Can I order by phone or WhatsApp?
Yes, you can place your order by phone or Whatsapp.
How quickly will you respond?
We respond within 24 hours.
Send Complete Details
The more specific your message, the faster the team can identify the right product, policy, or technical answer.